Support
Stuck? We’ve got you.
Missing emails, DNS records, a plugin that won’t send: write to the SendWP team and get a clear answer about your site’s email.
How support works.
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You write to us.
Use the form below, email support@sendwp.com, or open Support in your SendWP account. Whichever is easiest.
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We look into it.
Your message goes to the SendWP team, the team that runs the service your email goes through.
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We work it out together.
We reply by email and stay with it, whether it’s a DNS record that won’t check out, an email that never showed up or a plugin that won’t send.
Help us help you faster
Tell us your site’s address and, if an email went missing, who it was to, roughly when it was sent and which plugin sent it. Your email log in SendWP will have most of that.
Find an answer now.
Plain-English guides for the questions we hear most. See all the docs.
Ask the SendWP team.
Tell us what’s happening and the SendWP team will reply to the email address you give us.
Rather use your own email?
support@sendwp.comNot using SendWP yet?
See what SendWP does for your site’s email, and what it costs.
See features and pricing